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Top level training, guaranteeing a successful entry into the world of DELTA
MORY Ingénierie is an integrated service provided managing the entire MORY Group’s IT systems. Faced with the introduction of the DELTA customs procedure, it was necessary for it to find a common tool to be used at all MORY locations in order to comply with the customs administration rules. The CONEX software package, DELTApass was short listed following a call to tender which placed it in competition with the company Sage (formally Elit). |
An excellent tool
“The tool presented by CONEX was, in our opinion, the most successfully accomplished: a better sequencing of tasks for the customs declarant, an ease of access to information centralised in our data centre, able to be accessed by everyone at all our sites. These are the reasons why we chose CONEX,” specifies Pascal COURTHIAL, president of MORY Ingénierie.
Training, a guarantee for success
As far as Franck CIBOIS, project manager, is concerned, the training offered by CONEX is outstanding. “Classes in an amphitheatre for collaborators who have already used certain CONEX products in the framework of the SOFI system, more academic training for declarants having never used this kind of procedure, everything being implemented with CONEX from the signing of the contract last May, ensuring that by July 4 we would be operational for the DELTA start-up.”
“And if only one of our agencies carried out tests, 15 of our offices are already interfaced via DELTApass and as such are among the first to enter into the new customs procedure,” adds Pascal COURTHIAL. An itinerant training programme was established and MORY also used the CONEX on-line training service.
The importance of maintenance
Concerning the maintenance of these IT tools, MORY Ingénierie centralises requests from its centres and transfers them to CONEX, enabling it to keep track of the problems encountered by declarants and the solutions offered by CONEX. “We operate in the same way in relation to our customers and customs information received daily from ED Editions: the information being centralised and then redistributed to our 72 declarants spread over 40 French (and French overseas territory) MORY Group agencies.”
Delta C
The group’s customs operations concern for the most part DELTA C or normal procedure declarations, requiring a close relationship with the regional customs offices. “This is how we were able to appreciate, as early as the month of July, the difficulties experienced by French customs in dealing with this massive flow of information to which it had to respond immediately on-line. This is certainly what explains the successive postponements in launching the DELTA procedure, whereas we are ready to accelerate our activity”, concludes Pascal COURTHIAL.
As far as CONEX is concerned, due to its substantial knowledge of Customs, the company was able to be proactive in proposing the DELTApass software which offers our declarants clear, practical and immediately transferable IT messages. This represents a significant time saving for all our customers”, confirms Franck CIBOIS.
As of now, the MORY Group is ready to pass all its customs procedures through the DELTA EDI system, designed for a very eclectic clientele since it touches on all types of merchandise, notably industrial, technological and food products. Consequently, MORY Ingénierie is impatient to receive the next instructions from the DGDDI (French National Customs Administration).
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Points of reference
A word about the MORY Group. Leader in supplying transportation and logistics services, MORY is building a global offer capable responding to even the most specific requests in express deliveries, road transport, sea or air freight as well as all kinds of logistics needs. Their activity at a glance: 6700 employees, total surface area in operation: 950 000m2, including 600 000 in warehousing space and 350 000 in transport platform space – 4 600 vehicles used on a daily basis – 150 locations, including 50 warehouses and 100 transport platforms – 12 foreign subsidiaries: Benelux, Central Europe and Maghreb. With 150 operating sites in France and 6700 employees spread across more than 20 countries, the MORY Group offers an international network of exceptional density. To find out more: : www.morygroup.com/gb/
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